Contact Service and Support

Our team is obsessed with making sure Cask customers get the most out of their packaging equipment.

Connect with us for service and support, Operator training, parts and refurbishment and commissioning new and used equipment. We are here to help.

Contact Customer Success

Contact Information

Direct: +1-403-640-4677
Toll Free: +1-800-661-8443
Email: support@cask.com

Support Hours: 5am-5pm MST
Closed Canadian Stat Holidays

Tools & Resources

Tools & Resources

Access quick guides for common troubleshooting issues and how-to videos from Cask Technicians.

Check It Out

Meet the Cask Team

Meet the Cask Team

Want to know what RFN stands for? Meet the team supporting Cask customers in the field.

Watch Here

Training

Expert training on seaming, filling, product, CIP and best practices.

Parts

Overnight anywhere in North America and 1-2 days globally so you can get what you need quickly.

Customer Service

We prioritize responsiveness and getting to customers quickly.

Turnkey

End-to-end offering from depalletization, labeling and date-coding, nitrogen dosing and pack-off.

Knowledge

Your Customer Portal offers a valuable knowledge and resources.

Warranty

One year warranty on all canning systems with standard three month warranty on motors, coils, bearings.

Cask Technicians

Cask Technicians are ticketed professionals with a wealth of knowledge in the beverage industry. They thrive on sharing knowledge and setting our customers up for long-term success. 

Calen Blondal
Commissioning & Service Technician Lead
Red Seal Journeyman Millwright

Michael Slopek
Commissioning & Service Technician Lead
Red Seal Journeyman Electrician

Terry Farrell
Commissioning & Service Technician
Red Seal Journeyman Electrician
Red Seal Journeyman Millwright

David Karran
Commissioning & Service Technician
Exploration Geophysicist
Certified Master Brewer

Pierre Olivier Lanciault
Commissioning & Service Technician Lead
Red Seal Journeyman Millwright

Voytek Kalinowski
Commissioning & Service Technician
Red Seal Journeyman Electrician
Red Seal Journeyman Millwright

Justin Parkin
Commissioning & Service Technician
Red Seal Journeyman Electrician

Sonny Brown
Commissioning & Service Technician
Red Seal Journeyman Millwright