Contact Service and Support

Our team makes sure Cask customers get the most out of their packaging equipment.

Connect with us for support, training, parts and service for new and used equipment. We are here to help.

Contact Information

Direct: +1-403-640-4677
Toll Free: +1-800-661-8443
Email: support@cask.com

Support Hours: 5am-5pm MST
Closed Canadian Stat Holidays

Tools & Resources

Tools & Resources

Access quick guides for common troubleshooting issues and how-to videos from Cask Technicians.

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Meet the Cask Team

Meet the Cask Team

Want to know what RFN stands for? Meet the team supporting Cask customers in the field.

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Ways To Keep Your Gear In Play

The team at Cask works with customers to extend the life of their equipment and unlock new capabilities. These are paths customers are taking to get more from their equipment. 

Retrofitting

Retrofitting

Stack Brewing retrofitted their 2014 system for Sleek can capability to launch new product lines.

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Training & Service

Training & Service

Smooth 42 Distillery reversed major start-up challenges after purchasing a used system.

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Maintenance

Maintenance

Farmery avoided mounting hidden costs on their 10+ yr-old system with seamer refurbishment.

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Upgrading

Upgrading

Nelson Brewing transformed their operations with automation and a customized layout

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Cask Technicians

Cask Technicians are ticketed professionals with a wealth of knowledge in the beverage industry. They thrive on sharing knowledge and setting our customers up for long-term success. 

Calen Blondal
Head of Product & Manufacturing
Red Seal Journeyman Millwright

Michael Slopek
Head of Customer Success
Red Seal Journeyman Electrician

Pierre Olivier Lanciault
Commissioning & Service Technician Lead
Red Seal Journeyman Millwright

Terry Farrell
Commissioning & Service Technician
Red Seal Journeyman Electrician
Red Seal Journeyman Millwright

Justin Parkin
Commissioning & Service Technician
Red Seal Journeyman Electrician

Voytek Kalinowski
Commissioning & Service Technician
Red Seal Journeyman Electrician
Red Seal Journeyman Millwright